Technical questions to a web-hosting provider

When selecting a provider for web-hosting (or even when changing the provider) a number of questions arise. These are normally not answered in the promotional material of the provider and must be collected with some effort (quite a number of phone calls, Faxes or e-mail).

D+DD has put together some of these questions into a 'broker'-form, which can be filled in by a provider.

How to use this form

If you want to get the information from a provider, send him/her an e-mail requesting to use this form (http://www.daube.ch/share/web01.html) for her/his answer to you.

The provider then fills in the data. Hence the provider must also fill in your (the requester of the information) e-mail address.

• The initial entries in the text fields are examples (or hints) what is expected.
• Multiple selections are possible in the lists.
• The items in the lists at least must be touched (or they will not be selected).
• It would be nice to keep in the list of recipients.

Requester of information

The contents of the form is sent to this address - hence double check its correctness!	More than one e-mail address may be entered here, separated by commas.
Provider URL (to get complete address, prices etc.)

Administration

URL which answers most of the following questions (these need not to be answered hereafter)	This relieves the provider from answering questions just for the sake of this form.
Name of contact person for technical questions
Do You host COM domains ?	We provide the necessary information for proper registration at InterNIC We register for the customer at InterNIC.
Do You host domains registered for other countries (e.g. DE, LI, AT) ?	We provide the necessary information for proper registration at the national NIC. We register for the customer at the national NIC.

Virtual server

Operating system(s)	IBM AIX Mac OS 8.x SUN Solaris UNIX other Windows NT
Type of server(s) and extensions	Apache/1.2.6 Apache/1.3.3 Microsoft-IIS/4.0 Netscape Enterprise Ben-SSL/1.28 Cold Fusion MS Frontpage PHP/3.0
Default file name(s)	default.htm default.html index.htm index.html webmaster can specify welcome.htm welcome.html
Configuration management using a Java applet ?
Byte serving for Acrobat PDF files
Is it possible to access a particular page from two (or more) domain definitions?	For example, is it possible to access www_root/index.html both from http://www.domain1.ch/ and http://www.domain2.ch/ ?
Is it possible, to have third level domains mapped to sub directories?	For example, is it possible to access www_root/sub1/index.html from http://topic1.domain.ch/ and to access www_root/sub2/index.html from http://topic2.domain.ch/ ?
For information about the two above mentioned services see...
Streaming "Real audio" supported		by HTML by special server
Streaming "Real video" supported		by HTML by special server

CGI and SSI

URL of CGI programs
Absolute path of a CGI program
Relative URL of CGI for web page in root folder
Files with server side includes must reside in...
CGI languages	HTML Script Miva Perl 5 PHP VBA
PERL libraries
PERL script header	#!/usr/bin/perl #!/usr/local/bin/perl #!/perl/bin other
Ready to use CGI scripts (with/out special fee)	Bulletin board Create TOC page from site Forms-mailer Guest-book Hit-counter Insert lines into any html-file Search the site Verify an e-mail address
Errors from CGI programs are written to
This file can be accessed by	Telnet with your account Browser

Access statistics

Access log is analysed by ...
... and the following file is created
Contents of statistics can be modified by ...	webmaster provider
Statistics are updated ...	can be specified by webmaster daily weekly monthly
... and kept for at most	1 year 2 years 3 years until webmaster deletes them

E-mail support

Configuration of addresses and PW via Java applet at URL...
Files are kept ... days until automatic deletion

Miscellaneous

Data bases supported
Protected access (by PW) to
PW is set in
Comments, further information